✓ 3-year warranty ✓ IEC62133 / EN62133 certified ✓ Free US shipping on orders $50+ ✓ 7-day no-questions returns
CEENR
Customer Care

Policies

CEENR store policies: shipping, returns, 3-year warranty, and accepted payment methods.

Everything covering an order with CEENR — before you buy and after it arrives.

  • Shipping — US shipping times, carriers, and lithium-battery (UN3480) handling.
  • Returns — 30-day returns and how to start one.
  • Warranty — 3-year warranty coverage and how to file a claim.
  • Payment methods — Cards, Shop Pay, PayPal, and the express checkout options we accept.

Questions a policy doesn't answer? Email [email protected].